General Info

Additional Information

Premier Pediatrics of Manassas sees children from birth to 18 years of age.

APPOINTMENTS:

Appointments are required for all new patients, well checkups, rechecks, and sick visits. Please make your well appointment as far in advance as possible. Please give 24- hour notice if you are unable to make your appointment. Premier Pediatric of Manassas will charge $50 or missed appointments and cancellations received less than 24 hours prior to appointment time, except for cases of medical emergency.

**A parent or legal guardian must accompany all children/ teens under the age of 18. The parent/guardian must write a note giving authorization for another designated person to seek medical care for their child/children. If you are unable to bring your child to the doctor please send the note giving the person accompanying them permission to seek treatment. If you are their legal guardian, bring a copy of their legal paperwork with you for us to put into the child’s medical record**

LATE APPOINTMENT POLICY

We do our best to be on time planned and we apologize. If you are more than 15 minutes late, you may be asked to reschedule, or we will try to work you in.

PAYMENT POLICY:

Payment for services is expected at the time of your child’s visit. This includes co-pays, balance from prior visits and payment in full when we are not contracted with your insurance carrier. We accept checks and credit cards (Visa & MasterCard) The accompanying parent or other adult is responsible for full payment and providing current insurance information.

SICK VISITS:

If your child is ill and needs to be seen, we will attempt to see all ill children the same day they call the office to insure immediate attention to your child’s medical needs. **If you scheduled an appointment for an illness, please note that a checkup cannot be done at that appointment and should be scheduled separately**

PHONE CALLS:

Our office staff can answer many non-clinical questions. Non-clinical staff are not permitted to give any medical advice, so all medical related questions will be returned by a Physician, Nurse Practitioner or Medical Assistant. If you have a medical question please leave a message and a Practitioner will return your call when they are available.

AFTER HOUR CALLS:

For urgent problems that cannot wait until the next day (no medication refills or routine questions, please!), our phones are answered after hours by an answering service which will contact the Doctor on call and determine what action should be taken. There may be a $25 charge for after-hour calls which can be credited towards your copay if seen in the office the next day.

MEDICATION REFILLS:

Please contact your pharmacy and ask to fax refill requests. This may take up to 48 hours.

REFERRALS:

We require 3 business days to process referrals, and it is not our responsibility if the referrals is not authorized without adequate processing time.

FORM FEES:

There is a $15 fee for completing school, sports, and other forms during your office visit. Please have all necessary forms with you at the time of your visit.

Vaccines

Our Policy on not vaccinating

Our practice encourages families to follow the CDC recommended guidelines for vaccinating their children. We will work with families who choose an alternative vaccine schedule. Vaccines must be completed within a reasonable amount of time to remain in the practice. We are no longer accepting patients who choose not to vaccinate. This is a decision made to ensure the health of our patients, families and community.

Links:

Vaccine Information Statements (VISs)

For vaccine schedule information, please below.

Coronavirus (COVID-19)

From your Doctor....

Dear Patients, Parents and Guardians;

The emergence of the Coronavirus Disease 2019 (COVID-19) in China and its spread to other parts of the world has generated a great deal of news and questions over the last few weeks.

Premier Pediatrics is committed to the health and safety of our patients, families and the community. We want to assure families that we are taking all the essential precautions and we have protocols in place to respond to any outbreak of communicable diseases within our community. We have been working closely with the Prince William County Health Department as they monitor the situation and we will follow their instructions. Currently, there are no reports of Coronavirus in our community. The Prince William County Department of Health and Human Services has also informed us that to date, no cases have been confirmed in Virginia and there is no reason from a clinical standpoint to be alarmed.

In order to protect our patients and families, we will be making temporary changes in scheduling. Until the outbreak is contained, we will be scheduling all well visits in the morning and all sick visits in the afternoon. Prior to scheduling visits, we will be asking screening questions to determine the best time and place for your child to be seen. We ask for your patience with these questions, as this may take a bit more time when scheduling appointments. We also ask that at this time to please only bring the child being seen to the visit. These policies and protocols are in no way an attempt not to see or treat your child, just an attempt to prevent the spread of viral diseases. This Coronavirus along with many other viruses active this time of year are viruses and, in most cases, do not require specific treatments. In the case of severe illness, additional evaluation or support may be needed. We will follow our protocols and continue to communicate with families by phone and via our website if there are any changes or concerns.

As a best practice for overall health in cold and influenza season, the CDC recommends that individuals receive the influenza vaccination and engage in every day, preventative measures to prevent the spread of germs and avoid illness, such as:

· Wash hands frequently with soap and water for at least 20 seconds. If soap and water are not available, use alcohol-based hand sanitizers.

· Avoid touching eyes, mouth and nose with unwashed hands.

· Avoid close contact with individuals who are sick.

· Stay home when you are sick. The CDC recommends that individuals remain home for at least 24 hours after you no longer have a fever or signs of a fever (i.e., chills, feeling warm, flushed appearance).

· Cover your cough or sneeze with a tissue, then immediately discard the tissue in the trash.

· Clean and disinfect frequently touched objects and surfaces.

If you have any questions or concerns, please contact our office or the Prince William County Health Department. You can also visit the Centers for Disease Control website more information about COVID-19.